8607-550 Understanding the Skills, Principles, and Practice of Effective Coaching and Mentoring within an Organisational Context

Unit Overview

8607-550 Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context is a unit within the ILM qualification in ILM Level 5 in leadership and management. This unit focuses on building the understanding of the learners in facilitating effective mentoring and coaching within the workplace. It helps to boost the efficiency and effectiveness that is required to achieve the desired goals in terms of performance within the workplace.

Leaders must be Abel to effectively manage a coaching and mentoring process. This involves being able to effectively influence the performance of the employees and other team members to ensure that they are able to effectively achieve the desired goals and objectives within the workplace. Mentoring and coaching are one of the most effective approaches to performance management hence making it important for leaders within the institutions and facilitating training within the workplace.

8607-550 Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context has the main purpose and aim of providing the learners with an understanding of the skills, principles and practice that are required within the workplace for effective coaching and mentoring in an organisational context.

This unit contributes to shaping the understanding of the leaders and trainers towards relevant success within the workplace. The unit is taught in 20 hours of guided learning and contributes to 6 credit values towards the completion of ILM Level 5 qualification in leadership and management.

Suitability of the Unit

Mentoring and coaching have become one of the most effective approaches to managing the performance of individuals within the workplace. Ti provides the opportunity for mentees and individuals under the coaching programs to achieve the desired levels of learning and performance.This involves being able to get relevant support that influences their behaviours, attitudes and abilities to contribute to organisational goals and objectives.

Through boosting the ability of stakeholders to effectively handle change within t eh workplace, it becomes easier to handle the team members and other employees in different areas of operation. This makes 8607-550 Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context a suitable unit for different stakeholders within the workplace actively involved in managing the performance of the employee.

It creates an understanding of the competencies, principles and approaches of mentoring and coaching with the background of the organisational context. The unit is designed to serve the learning needs of the middle managers within the workplace. It provides learning content that covers the ability to understand and influence mentoring and coaching within the organisational context.

It helps these groups of leaders who oversee activities in the departments, regions, or lines of the organisation with relevant support to achieve the desired goals and objectives within the workplace. This unit s also applicable to other stakeholders, including the executive managers who contribute towards making strategic decisions on mentoring and coaching from the organisational context.

It is also helpful to junior managers and team leaders who are responsible for managing the performance of their team members in the process of achieving team goals and objectives. The unit is also applicable to external mentors and coaches who have to improve individuals in different areas of practice and operation.

Learning Outcomes

Upon completion of the unit, the learners should be able to:

• Understand the concept of organisational context within t eh workplace setting

• Evaluate the impact of organisational context on coaching and motoring within the workplace setting

• Justify the use of coaching and mentoring in benefiting individuals and organisations

• Identify barriers to the process of coaching and mentoring within an organisational context and develop strategies to overcome this barriers

• Review key knowledge, skills and behaviours of mentors within an organisational context

• Analyse different communication skills required for mentors within the organisation

• Review responsibilities of mentors or coaches

• Understand different models of mentoring and discuss their effectiveness within an organisational context.

• analyse characteristics of effective contracting in coaching and mentoring

• Effectively manage the coaching and mentoring process in an organisational context

Key Learning Areas

8607-550 Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context is a unit that focuses on improving the ability and performance of leaders in alignment to coaching and mentoring. Some of the main areas of learning within this unit include:

Principles of Coaching and Mentoring

This area of learning helps to understand the basic aspects and definitions in the process of coaching and motoring. The learner is helped to appreciate the role of the leader in setting effective coaching and mentoring programs. They are also guided to understand why mentoring and coaching are effective in different situations as compared to other means of performance management.

Perspectives of Coaching and Mentoring

This area of learning outlays critical principles of coaching that are aimed at ensuring it is effective and efficient. The learner is introduced to models of performance improvement and learning/ counselling services that they can use in the process.

Additionally, the learner is guided to understand the legal and ethical aspects associated with the process of mentoring, such as health and safety or equal opportunities. The area further helps to understand the element of authority within the process of coaching and mentoring and build effective relationships that are based on ethical and non-judgmental practices.

Processes and Models of Coaching and Mentoring

This area of learning helps to understand different models and processes that can be used for pursuing an effective coaching program/ the learner is helped to understand techniques and processes of questioning as well as contracting arrangements which are important in the process of coaching and mentoring individuals.

The process of goal setting, including SMART objectives, is also critical in facilitating the accomplishment of the desired goals in the process of mentoring, as well as aligning the practice to the codes of practice. Lastly, this area of learning introduces the learners to integrated coaching and mentoring. These are processes that involve ensuring that the organisational structure, culture, and practices support coaching and mentoring as an approach to improving performance within the workplace.

Evaluation

On completing the unit, the elaters are required to be able to effectively indicate mastery of the theoretical and practical information learned within the unit. This assesses sing a written assessment as well as supervised practice. The assessor determines the level of accomplishment of the learning goals and objectives.