8000-266 Workplace Records and Information Systems

8000-266 Workplace Records and Information Systems is a unit within the ILM Level 2 module that aims at improving the performance of team leaders within their teams and contributing to the organisational performance. The unit focuses on guiding the leaners to improving their understanding of information systems put in place within the workplace and appreciating the role that record keeping plays in streamlining the activities and performances within the team.

Team leaders need to ensure that they keep records that are used for reporting to senior managers, tracking team performance and identifying areas of weaknesses that the team need to work towards improving. As such, 8000-266 Workplace Records and Information Systems is a critical unit that covers critical aspects. They aim at helping the team leaders to develop skills and personal competencies that are necessary for fulfilling their duties and responsibilities towards the team and the organisation in general.

The main aim and purpose of the unit is to develop an understanding of the workplace records and information systems as they relate to the organisational policy and applied within teams which is the role of team leaders. The unit is completed in 5 hours of guided learning and accounts for 1 credit value within the ILM Level 2 module.

Who can pursue this course?

All stakeholders within the organisiaont need to master effective workplace records and information systems to facilitate effective handling of information and management of the organisation. The unit is significantly suited for team leaders and supervisors. These are stakeholders within the organisation who have the responsibility of facilitating handling of team members and accomplishing of organisational goals and objectives.

The team leaders have to complete these unit to ensure that they associate well with the workplace information systems and use the records to track different performance indicators within their teams that aid in improving the performance of the team and organisation in general. The top management and line managers are suited to this course as it helps them in making critical decisions within the organisation that are related to the ability to manage information effectively in achieving the organisational goals and objectives or communicating effectively with customers to the organisation.

External consultants who provide support to decision making can use information provided within this course to analyse information that is collected within the organisiaon and help to devise mechanisms that are aimed at improving the performance of the organisation. Through the unit, they understand the main measures and indicators of performance against existing data to boost performance. Lastly, employees and team members must be able to make records of performance and analyse the records to facilitate efficacy within the organisation and ensure that there is effective performance of the team.

As such, while the unit targets team leaders and supervisors within the organisation, it is diverse and can improve the skills and abilities of different stakeholders to an organisation hence improving overall performance of the organisation.

Learning Outcomes

The unit focuses on improving understanding of workplace records and information systems. Upon completion of the unit, the learners should be able to:

• Understand the significance of keeping records within the organisation

• Outlines the specific benefits of record keeping within the organisiaon

• Understand the sue of spread sheets or databases within the workplace setting and managing teams

• Describe the indexing strategies and approaches that are developed and implemented within the organisation

• Show understanding of the importance and reasons for creating a secure backup system of the data.

• Show understanding of the legal frameworks associated with data storage under Data Protection Act

• Outline effective measures that a team leader can use to facilitate effective storage and recording of information as well as management of information systems

• Relate the organisational information systems to the principles of confidentiality and privacy within the organisation

• Know the role of the team leader in facilitating confidentiality of both manual and electronic records in accordance to the organisational policies and practices.

Key Learning Areas

The process of developing workplace records and information systems required the leaders to have specific skills and competencies. Some of the learning areas aimed at improving the learners include:

Record Keeping

This is an area of learning that aims at providing the learners with information on the process of record keeping. From the unit, the learners are able to develop information that is practical in creating a record system within the workplace setting. Here, the learners are helped to developing an appreciation of record keeping within the organisation and ensuring that it is effective in improving the performance of the teams. They are also helped to develop the strategies to implement effective record keeping standards.

Storage and Indexing of Data

Storage and indexing are important steps to improve the process of record keeping. Understanding indexing systems and their contribution to the process of storing data is one of the elements that the learners are put through within this area of learning. Additionally, the learners are introduced to digital methods of managing data such as the use of spreadsheets and databases that can better handle data and safeguard it using digital approaches. Learners are also guided in developing understanding of manual and electronic systems hence effectively select the strategies for various situations.

Legal Frameworks

This area of learning aims at aligning the organisations information systems and workplace records to pre-identified legal frameworks including the data protection Act, confidentiality and security. The learners are guided in appreciating the role that they should play in ensuring that the organisation and team are able to achieve these standards in developing effective strategies of maintaining security and confidentiality.

Wrap Up 

8000-266 Workplace Records and Information Systems is assessed using different approaches. A written assessment where the learners responds to provided questions is an important step in evaluating the theoretical understanding of the learned concepts within the workplace. Simulations and supervised practice are another form of assessment that is used to evaluate the practice of the learners on the different organisational activities and team activities that require the implementation of workplace records and information systems.