8316-530 Understanding How Management Coaching and Mentoring can Benefit Individuals and Organisations

Unit Overview

8316-530 Understanding how Management Coaching and Mentoring can Benefit Individuals and Organisations is a unit within the ILM Level 6 module that prepares the leaders to expedite their role of influencing others to achieve the organisational goals and objectives. Leaders have a critical role and responsibility in facilitating coaching and mentoring within the workplace. They should create an environment that is based on performance management and improvement, which are critic in shaping the performance of the invidious within the workplace. Leaders must understand the impact that the coaching and mentoring approaches have on impacting the performance of the individuals from the perspective of the professional roles that impact performance within the organisation as well as the personal development and growth. Understanding these benefits and the role of the leaders in facilitating the success of mentoring and coaching is important in ensuring they appreciate and pursue the mentoring and coaching activities.

8316-530 Understanding how Management Coaching and Mentoring can Benefit Individuals and Organisations is, therefore, a unit that contributes towards improving the ability of the leaders to effectively lead and mentor. The unit focuses on boosting the ability of the leaders to handle different mentoring and coaching roles and triggering positive reactions from the individuals that are involved in the mentoring activities. The unit is taught in 18 hours of guided learning and contributes to 5 credit values toward the completion of the ILM Level 6 module.

Suitability of the Unit

Leaders must be able to effectively influence the performance of others within the workplace. The leader should create effective measures and approaches to performance management, with mentoring and coaching being some of the most effective in contributing to the desired development goals. Due to the significance of coaching and mentoring within the organisational setting, leaders need to develop effective styles and approaches that are backed by the information within the organisational setting. This makes the unit suitable for all leaders who have been placed in positions of influence in their organisations. This involves leaders overseeing the activities of individuals or teams hence need to improve the performance through the use of different mechanisms and approaches. Mentoring and coaching provide them with the most effective approaches to managing their teams or employees within the organisation, which is critical in achieving the desired organisational goals and objectives.

The unit is designed with a focus on middle managers within the organisations. These are leaders in charge of lines, departments or regions and have oversight over a larger number of teams. It helps them to effectively develop the skills and qualifications that are required in pursuing transition to higher levels of leadership and administration, such as senior or executive management. However, the unit can also be used to improve the professional ability and performance of other leaders. It helps leaders such as the executive managers to boost their capacities in mentoring and coaching while at the same time improving the influence of junior managers and team leaders to play their roles in performance management.

Learning Outcomes

Upon completion of the unit, the learners should be able to:

• Understand the characteristics of effective coaching and mentoring plans within the organisation

• Show understanding of the role of respecting the ethical and moral views, attitudes and values of others in creating effective mentoring and coaching relationship

• Show understanding of necessary safe and confidential conditions for engaging in effective coaching, focusing on the coaching contract

• Explain the role of effective communication skills in maximising the impact and performance of coaching and mentoring

• Evaluate the impact of effective management of coaching on individual and organisational performance

• Understanding the barriers that may be experienced within the organisation in relation to coaching and mentoring and creating approaches to overcome these barriers

• Make a presentation for using coaching and mentoring techniques and tools that have been identified to support needs within the organisations

• Evaluate the effectiveness of the proposed coaching and mentoring program

Key Learning Areas

8316-530 Understanding how Management Coaching and Mentoring can Benefit Individuals and Organisations focuses on aligning the organisation needs to the capabilities and abilities of the leaders within the organisation. Some of the main areas of learning that are covered within the unit include:

Understanding Coaching and Mentoring

This area of learning is important in understanding the foundation principles of coaching or mentoring. The learner is guided to understand the significance of the leaders in the process of coaching and mentoring. They are also guided to build effective communication skills that are important in the process of building effective coaching or mentoring relationships with different clients within t eh workplace.

Learners are taught the approaches that can be used to overcome barriers that may be experienced in leadership in coaching ad mentoring, which is important in boosting the performance in line with improving the performance of the clients being coached and mentored. Lastly, the learners are introduced to approaches and the significance of evaluating the impacts of personal values, principles, beliefs and attitudes towards coaching and mentoring in impacting the efficiency of the program.

Recommending Coaching or Mentoring Techniques

This area of learning helps the learner to understand different principles that are applied in the process of coaching. It helps the learner to understand the various theories and methods that can be used within the process. This helps them to make effective decisions on the best approaches for the organisational context. The learner is also introduced to approaches of making a presentation to support their choice of coaching and mentoring development strategies within the organisational setting. This area further involves being able to effectively identify the approaches to evaluating the effectiveness of the program, including the use of feedback from different stakeholders and colleagues within the workplace.

Wrap up

Upon completion of the unit, the learner is required to complete an evaluation that includes a supervised practice and written assessment. This evaluation contributes to measuring the accomplishment of the learning goals and objectives. Simulated exercises and case studies are also used as critical pillars of evaluating the learner in the formative process.