320 Presenting for Success

Unit Overview

320 Presenting for Success is a unit within the CMI Level 3 module that focuses on being able to communicate through presentations and briefs to different stakeholders. Making presentations is a critical element that leaders must facilitate to ensure they can effectively communicate with different organisational stakeholders. The leaders are responsible for overseeing the activities of teams and the ability of these teams to achieve the designed goals and objectives within the organisation effectively.

While involving the team in pursuing common goals, the leader must be able to coordinate the communication on objectives of the tasks, the most effective approaches, the allocation of duties, and other activities that should be pursued within the organisation. These duties are conducted using effective briefing and presentation. The leader must understand roles that include identifying the appropriate time and place to conduct the briefing and effective approaches to ensure the information is passed effectively using different communication tools within the organisational context and in their areas of responsibility.

320 Presenting for Success is a unit that focuses on ensuring that these goals are achieved by boosting the abilities and capabilities of the leader to fulfill their roles and objectives. The main purpose and aim of the unit include being able to give a briefing and make a presentation within the workplace which is one of the main roles of the practising or potential first-line manager. The unit is taught in 18 hours of guided learning and contributes 5 credit values to the completion of the module.

Suitability of the Unit

All leaders within the organisation must contribute to ensuring that they are able to effectively communicate with the people they lead as well as those above their hierarchies of leading to ensure that they achieve their managerial roles and duties. Making presentations is one of the most common roles of leaders and managers within organisations. 320 Presenting for Success, therefore, contributes to ensuring that the leaders are prepared to achieve this duty by acquiring the information and skills that they require to effectively give briefings and make presentations within the organisation.

The unit is designed for the lower levels of leadership and management, including first-line managers, junior managers, and supervisors within the organisation. They are provided with the information to give briefings and presentations to both their team members in their areas of responsibility as well as reporting to the senior leaders within the organisation. However, all stakeholders within the organisation have to make presentations and give briefings in different areas of their professional practice, be it reporting on progress or conducting effective allocation of duties. As such, this unit is significantly applicable to all stakeholders within the organisation as it helps to build the skills that facilitate the making of effective presentations and giving comprehensive briefs. It is also critical for team members to pursue the unit to ensure that they are prepared for future leadership responsibilities within the organisation.

Learning outcomes

Upon completion of the module, the learners should be able to:

• Understand the purpose of presentations within the workplace setting

• Identify methods that can be used to deliver quality and effective presentations that are aimed at meeting the needs and expectations of the audience

• understand styles that can be implemented in delivery as a presentation to make it effective in delivering the information to the audience

• Assess the skills and abilities in presenting to ensure that the learner is an effective presenter

• Identify approaches that can be used to overcome the challenges of making a presentation, such as emotional, personal, add informational challenges

• Outline the activities and steps of planning for a presentation within the workplace setting

• Identify the range of follow-up activities that are needed after making a presentation to stakeholders on specific issues

• Create a plan to deliver a presentation to the target audience that involves being able to identify the seniority rank and the nature of the information that the learner is required to share in the presentation

• Deliver a presentation to the target audience on a specific subject

• Conduct a review of personal performance in delivering a presentation through the use of feedback from the audience

• Develop a plan to improve personal presentation skills based on the assessment conducted.

Key learner Areas

320 Presenting for Success focuses on ensuring that the leaders are able to effectively communicate with other stakeholders through effective briefing and presentation processes. Some of the main areas of learning include:

Planning for Briefing and Presentation

This area of learning boosts the ability of the learner to understand the principles of effectively planning a briefing or presentation session. It helps to identify critical aspects such as the account of purpose, content, and form of briefing or presentation that they are conducting. Additionally, in this area, the learners are introduced to the various methods of data presentation, including tables, graphs, charts, and diagrams, as well as preparing visual aids to support their presentation or briefing process.

Techniques of Briefing and Presentation

This area of leering involves being able to effectively conduct a brief or presentation. The learners are guided in understanding both the formal and informal presentation skills that are to be used in the process. This includes being able to utilise statistical evidence and diagrammatic presentation as well as aids to improve the efficiency of their briefing process. The learners are also helped to use feedback by asking questions or the questions that are asked by the audience in the process.

Monitoring Performances on Briefing

This area helps the learner to develop techniques that are aimed at improving their performances as leaders in the process of giving briefs and making presentations. The learners are taken through techniques that they can use to effectively evaluate the performance in terms of determining the understanding of the topic and satisfaction of the audience with the presentation. It also builds the ability to develop an effective improvement plan and address shortcomings identified in the process of briefing.

Evaluation

On completing this unit, the learners are required to complete an evaluation to determine the accomplishment of learning objectives and achieving the desired learning outcomes. The evaluation includes a written assessment which involves responding to questions on the assessment template as well as complete a supervised practice or simulated exercise to evaluate the practical ability to use the learned principles.